November 4th, 2019, Addison, Texas – Mid America Mortgage Inc. has outsourced servicing since 2011, but today we are excited to announce that MAM’s Servicing Division goes live November 4, 2019. On this date, our employees will be begin servicing our retained loans with a new, efficient system. Customers will be able to register online to view loan information, make payments, set up recurring drafts, view statements, send secure messages to customer service representatives and more through AccountConnect. AccountConnect is a secure, online portal that gives the customer full control over their payments. Customers can view and edit their account information through 24/7 access to AccountConnect, MAM’s new servicing portal.
We encourage all customers to sign up for paperless billing and to schedule flexible payments ahead of time without processing fees. By paying online, processing fees will be eliminated on all digital payments. Signing up for paperless billing takes less time than signing your name. Reclaim your time and money by signing up for electronic statements through the AccountConnect portal. Escape the $5 fee associated with paying over the phone by using paperless billing. You can also avoid late fees by scheduling your own payments and taking charge of when you pay. Consult the mortgage payment calculator in AccountConnect to figure out how a small increase in your payment could shorten your loan period. Take advantage of the 24/7 access to your account and schedule your payments to fit your life.
Mid America Mortgage, Inc. is here for you. Message your customer service representative anytime through the 24/7 secure messaging in AccountConnect. If you have any questions, please reach Mid America Mortgage Inc. by calling: (888) 845-6535. The customer service hotline is open Monday through Friday 8:00 am – 6:00 pm CST and Saturday 8:00 am – 12:00 pm CST. For specific questions, you can reach our teammates at the following:
For mail correspondence, you can reach our team by writing:
If you choose to mail in payments the old-fashioned way, you can send them to:
Mid America Mortgage Inc. is excited to announce that our Servicing Division goes live November 4, 2019. On this date, our employees will be begin servicing our retained loans with a new, efficient system. For more information, please read this.
If you have any questions, please reach Mid America Mortgage Inc. by calling: (888) 845-6535 or emailing firstname.lastname@example.org. The customer service hotline is open Monday through Friday 8:00 am – 6:00 pm CST and Saturday 8:00 am – 12:00 pm CST.
If you are a 1st Tribal Lending or 184 customer, please click here to access your account.Go To Account Connect